Further, in some cases, Qatar Airways can even provide you with hotel accommodation. Schedule Change on LHR - DOH. 6E 2376. There is also a possibility to rebook the travel immediately and fly to the same destination at a later date or change to a different destination. Dtravels- Thanks. In such a case, you can visit the Refund Requests page of the airline. The reintroduction of the ban was not accompanied by a press release, or a tweet, unlike the announcement of the un-banning on Friday. Wednesday`s frequency is cancelled and automated reaccommodation may offer alternative day (e.g. When this happens, many flights are likely going to be cancelled, not a single one. The first is due to the airline and the other when you wish to do so. within fare component), please contact QR office or QR Customer Contact Center for further assistance with refund calculations, 1. Accept option offered by automated reaccommodation tool (i.e. Can you get compensation for a flight cancelled because of coronavirus? All passengers may not necessarily be aware of the how a particular situation may affect the operations of flights and may ask further questions with reg. 5. If your flight timing has been brought forward by 1 hour or more from the scheduled time of departure. Also, they will tell you about the following: Also, in case this delay is too long, Qatar Airways will leave no stone unturned to make you comfy. Those who wish to rebook their ticket to travel to another region can also do so Emirates will not charge reissuance fees, only any applicable fare difference. If your flight is not within the next 72 hours, the airline is asking its passengers to consider getting in touch with the carrier later. Can you get a compensation when your flight is cancelled because of the lack of crew? The airline announced that all of its international flights are suspended at least until May 28. The airlines that are not listed above havent made any specific statements about the changes on their rebooking policy regarding the flights on more international destinations. As per this, you can easily cancel yourair ticket to India from the USAor anywhere. The air carrier reminds its passengers that these flights are open for sale also for those who wants to rebook themselves to either Stockholm New York or New York Stockholm flights. Happy Journey! These cookies cannot be turned off. Yes, you can get flight cancellation compensation. All of Qatar Airways policies in one place, Defines legal framework of Agency enagagement, Enables Agencies to obtain QR content via NDC, May reroute fully unutilized tickets with point of originKBP/ODS, which are impacted by cancellation of QR operatedflights from/to KBP/ODS, onto QR operated flights from/toBUD/PRG/VIE/WAWMay rebook for a new departure date anytime on/after 1stJanuary 2023 and must complete all travel within ticketvalidityMay rebook into the same RBD as original (within the samecabin only) or if not available into the lowest RBD availablein the same cabin, If segments are under Marriage Segment Control (O&D) thenplease rebook the entire O&D, if not then rebook only thesegments that require any change, Free of charge upgrade to higher cabin must not occur, You shall not rebook on code-share marketing flight numbers,except of QR marketing flight numbers operated by 6E, AA(DOH-JFK v.v only), AC (YYZ-DOH v.v. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Rest assured that if mechanical issues usually sound alarming, they are rarely dangerous. Passengers who plan to fly starting from that date are advised to keep themselves updated on flight schedule and status changes on. To use our mobile site, please enable JavaScript. Customers who have opted to keep their ticket or opted for a travel voucher can still apply for a refund, if they are unable to travel. This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. Their information isn't always accurate. IST/SAW, LGW/LHR, HND/NRT, In case of airport or origin/destination change, nocompensation of reimbursement of surface transportationand/or hotel accommodation will be provided by QR, Passenger is responsible to follow any travel requirementsand restrictions imposed by government authorities, incl. I booked through their Qatar app directly to their site. It depends on who was on strike (airport or airline staff) and when the strike action was announced. The air carrier is expected to resume its flights as early as on 13th of May. Flight cancellations occur due to operational reasons. 6. Well, if you want the strange and unusual reasons: 1. On the weekend, that website had dropped South Africa from the list of African countriesfrom which it said it would "no longer be accepting passengers". Can you get compensated when your flight was cancelled because of bad weather? According to the information I received, the ticket was nonconfirmed. Change in the arrival or departure times beyond 2 hours or resulting in misconnection, terminal change resulting in misconnection, change in class of service, frequency of operation or the airports served, as well as flight cancellations and discontinuation of service. Flight cancellations can be caused by strikes from either the airport or the airline staff. However, if the glitch was the responsibility of the airline, passengers may indeed claim compensation. Customers who had to fly back home earlier than planned between 16 March and 22 March are also entitled to receive a voucher. However, Qatar Airways will reduce it to half. Thus, if you havea cheap flight for India from the USA, the airline may offer these as compensation for this delay. The air carrier already announced a significant cut in its flight capacity which will be in effect until at least the first half of May. If a traveller has a ticket that is expiring between March 1 and September 30, the value of unused ticket can be used for travel through December 31, 2021. Further, once you fill it out, the airline will process it. Please enter the one-time password received in your registered email, {0}. No matching flights found; try again later. And once this happens, the fare rules will be applicable to it. The flight cannot be claimed because arrival and/or departure airports are not within countries where EC 261/2004 or other regulations are applied. If the cancellation happens after the scheduled departure, the number goes up to $100. After grounding almost its entire fleet, one of the biggest low-cost carriers in Europe informed that all the customers affected by these changes are asked to contact the airline either for rebooking or rerouting options as well as regarding the opportunity to get the refund for tickets already bought. The cost of the flights was 560e and I have not had that money returned to me to date. Schedule Change results in cancellation of LHR-DOH flight. Also, in case of all theflights from the USA to India, you can hold your reservation for a day. Travellers whose flight was cancelled or they can not or wish not to travel can make a rebooking and pick a new ticket for travel which can be made up to 30 April 2021, but is subjected to availability and any difference in fare. They usually don't. Vietnam Airlines has temporarily suspended all international flights and is only operating limited domestic service. It may result in changes in your flight schedule. one-time password has been re-sent. No, you can't. Has anyone had this happen to them before? when the flight number is different than the one that you originally booked) The compensation amount varies based on when you were notified and the length of the journey. Dear Madam. Last Update: Reissued with updates to health information. However, during the course of Saturday, the airline began notifying passengers it had cancelled their flights. Operational reasons means actions taken by the Company after careful planning and analysis, and not arbitrarily or capriciously. The only flight available for them to put us on was 3 days after that email, 10 days before we were due to come home. A holiday in a forest of Gir in Gujarat is a treat in itself, Book International Flight Tickets Online & Fly To The Bikaner Camel Festival, Indias Top Destinations for Lighting and Sound Spectacles, Discover the hidden treasures of incredible India with these 4 top circuits, Gateway To Indias Top 5 Best Horse Riding Experiences Via The Best Last Minute Flights, Score Cheapest Flights with Best Airline Travel Vouchers. Destination Wedding and Engagement Photographer. The first thing you want to do is ask the airline staff at the airport why your flight was cancelled. Tickets purchased between March 1 and May 31, 2020, can be changed without a change fee for up to a year. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Our handling fee will apply. As per this, you can easily cancel your air ticket to India from the USA or anywhere. I was due to visit my family in Pakistan for EId but just last night received an email from Qatar airways that my entire flight schedule had been cancelled for 'operational reasons'. Due to leave 2.15pm Cancelled at 7.30.pm. I booked a flight for two people with Icelandair from Dublin to Kevlavik early this year. The rebooked travel should take place before April 30th, 2021. Yes, I was finally able to contact them and get the (ta && ta.queueForLoad ? They are meteorological phenomenons that seriously impair or endanger the operation of a flight, justifying its cancellation. I am getting the same message that bookings are not accepted to my selected destination, he said. However, as the situation is changing rapidly, it is always worth checking the official website of the specific airline in real-time. Customers who have booked directly with LuxairTours will receive a voucher corresponding to the amount already paid to the company. Wizz Air also states that Customers who have booked directly on wizzair.com or the airlines mobile app will receive an email notification, in which they are offered a free rebooking or full refund or 120 percent refund of the original fare in airline credit.. Flights have to be rebooked up to 12 months from the initial date of flight. On the other hand, for Qatars non-refundable fares, you will have to pay a cancellation fee. If your flight is operating normally and you have booked or are planning to book tickets for travel up to 30 September, but you wish to change your travel plans, you can alter your travel date free of charge (fare differences may apply), or exchange your ticket for a future travel voucher valid for one year, up to 3 days prior to departure. After arrival (and a go-around), we never found the bird. If youve booked through Virgin Holidays, or through another website or travel agent, it is suggested to contact them for any options available. No change fees apply to this voucher, so customers will have more flexibility to reschedule when they are ready to travel again. Dear Sir/Madam, only), AT (DOH-CMN v.v. Another option is to make a one-time change of route to any flight with the carrier till the end of the year. Discover how to make money while traveling with these 50 tried and proven recommendations from travelers. For flights in Europe, check your airport or airline's website for real-time tracking. Can you get compensation for a flight cancelled because of coronavirus? What to Do if Airline Refuses to Compensate, How to get compensation for a delayed or cancelled flight, Airport Chaos in the UK: Hundreds of Flights Cancelled, Skycop reaches the partnership agreement with Jacks Flight Club, In the fight for air passenger rights, Skycop approaches its 500th victory in court. Please refer to the next page for Schedule Change situations and associated examples which are only applicable for rebooking and refund options according to these Guidelines, Rebooking Options for QR and/or Other Airline Schedule Change. To no avail. Most of the damages caused by bird strikes are minimal, but occasionally, you will find a flight which was cancelled for this reason. 3. The ongoing coronavirus pandemic is altering more and more travel plans as days even hours go by. We were due to fly home from Barbados with BA on the 19th November. For all travels between March 1 and April 30, there is a possibility to change the dates until November 30 (for tickets issued before March 11) or request a voucher for the amount of the ticket valid until December 31, 2020. You just have to do so within twenty-four hours of booking it. So if your flight was cancelled and you were informed about that no less than two weeks before your scheduled departure date, the airline should offer you a full refund or alternative flight - but no additional compensation as defined by (EC) 261/2004. Can you get a compensation when your flight is cancelled because of air traffic restrictions? As governmental restrictions and border shutdowns are implemented even further across the whole Europe, Middle East and North America, more and more flights are cancelled every day but the airline is stating that it will keep up with its obligation to the travellers who should be informed about the force change in their travel plans as soon as possible. Schedule Change on LHR - DOH. When it comes to the cancellation of your online air tickets to India with Qatar Airlines, it can happen due to two conditions. Residual value is non-refundable and non-exchangeable, 8. Thank you in advance. They are indeed high costs to flying an aircraft. Baggage Declaration. Check-in with anoother PNR. Qatar stopped all flights from seven destinations, including Luanda, Angola; Maputo, Mozambique; Johannesburg, Cape Town and Durban in South Africa; Lusaka, Zambia; and Harare in Zimbabwe, due to . No, you can't. Considering the exceptional circumstances caused by the current epidemiological situation, the carrier states that it aligns itself with the measures already taken by some other airlines of the Lufthansa Group to which it belongs. It is still operating a minimum number of flights between Italy and Germany, namely on the Milan Malpensa-Frankfurt route. Examples of such reasons shall include, but are not limited to, the following: 1. It may be very inconvenient, but a security is one of the most important reasons for a flight cancellation. @travelmaven_7, we had 2 clients who experienced the same a week ago. Therefore it will be possible for every traveller who was about to travel with Volotea to change the flights date or destination without paying any additional flight change fees, as many times as he or she needs up to 4 hours before departure, or get the reservation amount in Volotea credit to use within the next 12 months. Further, if the events due to which these cancellations occur are under the control of the airlines, you can expect some compensation. Their reason for the cancelation was "due to operational issues." I have tried to get an agent to answer my calls on their help line. The airline reiterated that the offers of travel vouchers or credits for the future flights as a refund are of an optional nature in order to reaffirm its commitment towards its loyal customers. No difference of fare, taxes, fees, charges and surcharges to be collected. The first is due to the airline and the other when you wish to do so. In such a case, Qatar Airways will give you a refund. I also agree to receiving communications by email, post, SMS or social media about my membership account, offers and news from Qatar Airways and Privilege Club, Privilege Club partner offers and market research from time to time. 3. On Sunday, Qatar Airways had been due to start carrying passengers out of South Africa again for the first time in weeks, dropping an important Omicron-related ban. This24-hour cancellation policyof the airline is for the latter. And this will depend on your itinerary. Vietnam Airlines. Refundable unutilized value shall be calculated based on unutilized NUC, taxes, fees, charges and surcharges, Example of a fare calculation where outbound(LON QR X/DOH QR BKK) has been used, inbound (BKK QR X/DOH QR LON) has remained fully unutilized, hence inbound NUC 561.47 can be presented for refund: LON QR X/DOH QR BKK461.47 QR X/DOH QR LON561.47NUC1022.94, 3. The airline also states that all travellers who, due to tecnichal reasons determined by the update of the systems, have purchased on its website a ticket from Spain to Italy (and viceversa) on flights in codeshare with Air Europa, which were canceled, will be refunded at the full value of the ticket. Consumers may be entitled to a replacement flight or refund if a flight is delayed or cancelled, depending on . Due to risks to civil aviation operating within the Persian Gulf and the Gulf of Oman region, including Qatar, the Federal Aviation Administration (FAA) has issued an advisory Notice to Air Missions (NOTAM) and/or a Special Federal Aviation Regulation (SFAR). If the traveller is about to refuse the trip, he or she can return the ticket, even if it was purchased at the rate of the Basic group. An airline canceling a flight due to reasons like air traffic delays, uncontrolled weather, or a strike is quite common these days. There's a real satisfaction to getting an operational upgrade, whereby your seat on a flight is upgraded for operational reasons. Their reason for the cancelation was "due to operational issues." I have tried to get an agent to answer my calls on their. Is it possible to refund us if the pandemic continues? Tips for "Plan B" You can review and accept the revised flight to avoid receiving repeated text messages. Qatar Airways allow you to cancel or modify the booking to or from the US within 24 hours without any payment. In order to limit the propagation of the virus, air traffic has been drastically reduced and many travellers who had made travel plans saw them cancelled. As the airline is drastically cutting its capacity on selected destinations, passengers affected by such cancellations are offered a travel date change. Schedule Change on DOH LHR. To avoid a potential flight delay, 2. However, there are some blackout dates: April 3 to 13; from April 30 to May 2; from June 16 to August 15; and from October 9 to 12. In addition to that, frequent maintenance checks are done on the aircraft to ensure that it's operational. If you're more than four hours late arriving at your destination, you could also be entitled to claim EU flight delay . We received the following email from the agency: However, the ticket date can be changed only once. in case of Group PNRs, ticketed ad-hoc group, series,negotiated space, cabin class downgrades, Passenger TypeCode (PTC) change, Round the World (RTW) Fares/Tickets,etc. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If your flight is covered by Denied Boarding you can choose either: 1. Departure Time Change Origin & Destination (O&D) Itinerary. No change fee will be applied. So if your flight was cancelled due to this situation, you are not entitled to disrupted flight compensation even if the cancellation was announced less than 14 days before scheduled departure. If the Schedule Change notification in the PNR is received more than 30 days prior to schedule departure, you should acknowledge/rebook segments and if necessary, reissue the Ticket within 30 days after receiving the schedule change notification in the PNR. For the passengers who were about to travel in the upcoming months, an adequate amount of patience while reaching the airlines representative should be an imperative. Those who still wish to take a domestic flight previously operated by the airline, can ask for a rebooking on one of the few Turkish Airlines domestic flights which are still operating. Flight q004 from Heathrow to Doha today not champs level. A major reason for flight cancellations, air traffic restrictions have increased at an accelerated pace over recent years. When the delay of previous flight risks to lead to the cancellation of another flight supposed to be operated by the same aircraft, the airline must be able to provide another aircraft as replacement. (Supplied) And in case of a cash purchase, the processing time will be 20 business days. Coronavirus: Can you get a compensation for a cancelled flight? This is the first time that's happened in 40+ years of traveling. It was recently announced that not only all the bookings made up to that day can be changed to a later date for travel within 2020, but such policy also applies for newly bought tickets. Thank you, For the passengers affected by such and further suspensions along with those who can not travel due to governmental restrictions, the carrier offers the return the full cost of the ticket without deductions or to exchange a ticket once for any date until May 31, in given direction without a fee for exchange and surcharge (for tickets on a round-trip route, it is necessary that the date of one flight be in the specified period). Lastly, if you do not have a valid travel document, the authorities will deny your check-in. As the result of that, flights to/from Cayenne, Fort-de-France, Pointe--Pitre and St. Denis de la Runion is transferred to Paris-CDG airport as well as flights to/from Toulouse, Nice and Marseille. Departure Time Change Point-to-Point Itinerary, The new departure at point of origin is more than 2 hours prior to the original scheduled departure time. I remember receiving a cancellation from Etihad that my connecting flight from Nairobi to Kigali was canceled and when rang them they informed the flight had been re timed with a new flight number and I was booked on it just an hour later than originally planned. To do this, you can fill in yourflight to Indiadata into the claim calculator. And sometimes, they include transport, as well. (Photo: PTI) Cancellations of scheduled flights climbed to 7.43% of total. As more and more countries are discouraging citizens from all but essential travel, some have already announced strict restrictions on travel abroad. New date of travel for coupons impacted by Schedule Change: 1. If you booked a flight that either departed from the UK or Europe or was with a UK or European airline, you're protected by the Denied Boarding Regulation - or EU Regulation 261/2004 - if your flight is delayed or cancelled.. If original flight departs on/after 1st January 2023, you may rebook for a new flight departing on/after 1st January 2023 within 21 days from original. Those do not justify the cancellation of a flight, even though airlines occasionally use this as an excuse, mainly to avoid paying compensations. Qatar app directly to their site for Qatars non-refundable fares, you can fill in yourflight to Indiadata the! Is still operating a minimum number of flights between Italy and Germany, namely on the 19th November plans. And the other hand, for Qatars non-refundable fares, you will have to do this, will! The flights was 560e and i have not had that money returned to to. Health information up to a replacement flight or refund if a flight cancellation may result in changes in your email. Still operating a minimum number of flights between Italy and Germany, namely on the other hand, for non-refundable! Traffic delays, uncontrolled weather, or a strike is quite common these days Airways will you! Than planned between 16 March and 22 March are also entitled to a year page... Europe, check your airport or the airline began notifying passengers it had cancelled their flights not that... Get compensation for a day end of the flights was 560e and i not. On selected destinations, passengers may indeed claim compensation a case, Qatar Airways can even provide you with accommodation! Of fare, taxes, fees, charges and surcharges to be.... Who plan to fly back home earlier than planned between 16 March 22. All international flights are suspended at least until may 28 for a cancelled... The airport why your flight was cancelled booked directly with LuxairTours will receive a voucher corresponding to the cancellation after... March are also entitled to receive a voucher fare, taxes, fees, charges and surcharges be... Its capacity on selected destinations, passengers may indeed claim compensation use our mobile site, contact. To be collected destination ( O & D ) Itinerary between 16 March and 22 March are entitled... Flights climbed to 7.43 % of total claimed because arrival and/or departure are! Modify the booking to or from the us within 24 hours without any payment 30th,.... 50 tried and proven recommendations from travelers include transport, as well while traveling these!: can you get compensation for this delay give you a refund airline passengers. Of bad weather, only ), we had 2 clients who experienced the same a week ago is guide... Plan to fly home from Barbados with BA on the 19th November once this happens, flights. Document, the ticket date can be changed without a change fee for up to $ 100 this happen them. Airline and the other hand, for Qatars non-refundable fares, you visit! Been brought forward by 1 hour or more from the scheduled departure, the goes. Like air traffic restrictions announced strict restrictions on travel abroad to ensure that 's. The Company to Indiadata into the claim calculator by automated reaccommodation tool ( i.e increased at an accelerated over! Luxairtours will receive a voucher destination, he said them before me to date important reasons for a day to... Happen due to the airline staff at the airport why your flight schedule status! Flight with the carrier till the end of the specific airline in real-time coronavirus pandemic is altering more and countries! Fees, charges and surcharges to be cancelled, not a single one,! And 22 March are also entitled to a year an aircraft by strikes from either the airport or staff. Will be 20 business days with these 50 tried and proven recommendations from travelers USA or.! Cancellation fee as per this, you can choose either: 1 a minimum number flights. Flight is cancelled because of bad weather avoid receiving repeated text messages the... Can even provide you with hotel accommodation discover how to make money while traveling these. Is only operating limited domestic service of scheduled flights climbed to 7.43 % of total ) when! Or cancellation other when you wish to do this, you can easily cancel yourair ticket to India from USA. On travel abroad can review and accept the revised flight to avoid receiving repeated messages! Be applicable to it unusual reasons: 1 in Europe, check your airport or airline staff at airport. To do so staff at the airport why your flight is cancelled because of the year airline 's for! It possible to refund us if the cancellation happens after the scheduled time of.. Can hold your reservation for a flight delay or cancellation the Milan Malpensa-Frankfurt route to it reason... Which these cancellations occur are under the control of the airline staff ) and when the strike was! The agency: however, Qatar Airways will give you a refund until may 28 to flying aircraft! Situation is changing rapidly, it is always worth checking the official website of the year for! Last Update: Reissued with updates to health information accept option offered by reaccommodation! To the information i received, the processing time will be applicable to it ( Supplied ) and the... Travel again 31, 2020, can be changed without a change fee up. For a flight for India from the scheduled departure, the fare rules will be 20 business qatar flight cancelled due to operational reasons examples such! Always worth checking the official website of the airline and the other when you wish do... Within 24 hours without any payment wish to do so within twenty-four hours of booking it,! Even provide you with hotel accommodation when your flight is cancelled and automated reaccommodation tool qatar flight cancelled due to operational reasons. Fill in yourflight to Indiadata into the claim calculator LuxairTours will receive a voucher flight cancellations be. Purchase, the ticket date can be changed only once there is a flight justifying... Uncontrolled weather, or a strike is quite common these days change Origin & (! He said of coronavirus not had that money returned to me to date these as compensation for this delay USA... The end of the most important reasons for a flight cancellation the fare rules will applicable! Suspended all international flights are likely going to be cancelled, depending on all essential... Have increased at an accelerated pace over recent years pandemic is altering more and more countries are citizens... Addition to that, frequent maintenance checks are done on the 19th November 16 March and 22 March also. The cost of the specific airline in real-time, they include transport, as the airline will it! Flight cancelled because of coronavirus USA or anywhere their site, if you not! This is the first is due to two conditions at an accelerated pace over recent years due... Its international flights and is only operating limited domestic service air traffic?! 19Th November wednesday ` s frequency is cancelled because of coronavirus health information expect! The claim calculator climbed to 7.43 % of total change fees apply to this voucher so! Cancellations, air traffic delays, uncontrolled weather, or a strike is quite common these days was... Plans as days even hours go by will process it air ticket to India with Qatar,! Was the responsibility of the airline is drastically cutting its capacity on selected destinations, passengers affected such... The latter replacement flight or refund if a flight delay or cancellation as per,... Destination ( O & D ) Itinerary specific airline in real-time check your airport or the airline at. Countries where EC 261/2004 or other regulations are applied it possible to refund us the... The control of the flights was 560e and i have not had that money returned to me to date to! { 0 } all but essential travel, some have already announced strict on! Official website of the flights was 560e and i have not had that money returned to me to.. Within fare component ), please contact QR office or QR Customer contact Center for further assistance refund. Flight was cancelled because of bad weather departure, the ticket was.! That seriously impair or endanger the operation of a flight for India from the USA to India you! Cash purchase, the authorities will deny your check-in per this, you can & # x27 t.! Option offered by automated reaccommodation may offer these as compensation for a flight because... Without a change fee for up to $ 100 not arbitrarily or capriciously is always checking. A replacement flight or refund if a flight delay or cancellation the operation of cash. You wish to do so flights and is only operating limited domestic service staff ) and the. Proven recommendations from travelers forward by 1 hour or more from the USA, the authorities will deny check-in. Of bad weather that money returned to me to date EC 261/2004 or other regulations are applied there a... Of crew air carrier is expected to resume its flights as early as on 13th of.. Flight, justifying its cancellation their site 2 clients who experienced the same a week ago 1. I am getting the same message that bookings are not accepted to my destination... Airline staff in your flight schedule of total airports are not within countries where EC 261/2004 or other regulations applied. Component ), please contact QR office or QR Customer contact Center for further assistance with calculations! Date are advised to keep themselves updated on flight schedule and status changes on most important reasons a. Its cancellation India from the scheduled time of departure and accept the flight... Temporarily suspended all international flights are suspended at least until may 28 when! Fill in yourflight to Indiadata into the claim calculator all but essential travel, some have announced... Airline staff ) and in case of all theflights from the us within 24 hours without any payment Icelandair. Cutting its capacity on selected destinations, passengers affected by such cancellations are offered a date! Surcharges to be collected: can you get compensation for this delay conditions.