The lawsuit filed against Selene finance alleged that the company had misled borrowers and caused them to believe that they could qualify for a loan modification, when they really couldnt. Founded in 2007 and headquartered in Houston, Texas, Selene Finance is a residential mortgage company. Have not been able to get a list of creditors they claim were paid. The Ford Fusion has been a popular vehicle among truck drivers. Please help. She offered this service to me, I did not ask for any assistance. I was on the phone for 40minutes. Things were going smoothly with Selene until my house got flooded by Sandy. Long story short they don't care, they wrote a letter stating they don't even have a grace period to pay after the due date and they would not rectify my late mark on one month from 5 years that I have never been late. Ended up in bankruptcy court, where my attorney left for a new job, so I was left without proper representation, BOA continued to contact me insisting they were trying to help modify my mortgage and warning me to follow all the Bankruptcy Trustees instructions and raised my payments at least twice while I was in bankruptcy. What Is The Standard Mortgage Payment Grace Period? ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. Selene provides a high-touch portfolio management approach to servicing loans. I called them and they were adamant that they did not even though my bank verified this. The representative just told me to call back next morning. The broker did not receive any severance, so he was stuck with huge liabilities. The letters they sent were from Ajia Laird, Loss Mitigation Department. They keep sending my mail to the wrong address. Hello distressed Selene Finance mortgage holders, and settle the claims of those who actually qualified for loan modification. Each check has Selene finance on it so they must endorse the check like all mortgage companies do. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. I told her they've made a lousy first impression --- this board is really having me nervous. I went ahead and made my Feb. 1 mortgage payment with Flagstar just in case Selena is slow getting my payment documents and information in place because this seems to be one of the complaints listed. I would love to get some more information on this lawsuit before I lose my home and Im on the streets. Contacting Selene Finance Options for reaching Selene Finance customer service. If you recently received a notification in the mail stating that your loan was transferred to Selene Finance LP, we look forward to fulfilling all of your mortgage needs. When the company learned that the original plan was to lower the rates of the loan from an average rate of around eleven percent to nearly three percent, this forced them to change the original plan to a plan that would charge the borrower even more money to make their loan modifications possible. Selene Finance received their last and final payment on 03/01/2022. I've been in "negotiations" with them for over 2 years. Every time I send them documents they request, they tell me they didnt receive them I had scanned and emailed them to the address that they gave me to use. The company provides those looking for homes loans. State Attorney General I believe this company is in the business of fraud and property theft through misrepresentation. I have been here 30 yrs paid 46 thousand in 1990 and now they say I owe 51,000. Almost every day I am on the phone with rude people from there. The supervisors and managers was overworked because there was not enough of . Shame on America for allowing these companies to stay in business. There was no supervisor and I was told to call back tomorrow morning. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. They claim they will reimburse me the $30 for the stop payment. Also, this repayment plan was never done in writing. That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. Selene finance is a private company based in Chicago. 9990 RICHMOND AVENUE STE 400 SOUTH HOUSTON, TX 77042; Marked my payment late despite asking for additional time. I also need a referral in Kansas for a real estate title attorney. I see I missed a call from them but they didn't leave a message. I have contacted Selene every week to get resolutionso far no luck, Desired outcome: It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. I don't see any option for automatic monthly withdrawal. This transfer is very recent and I would like to clarify and rectify this before it escalates any further, if anyone can give me some advice on what to do I greatly appreciate it, moving forward yes I would like to hop on board with the Class Action Lawsuit, because I honestly feel that they are committing Fraud and Negligence. Plaintiff Robin M. filed a class action suit against Selene Finance on May 5, 2020. Houston Texas I tried to get numerous loan mods through. I am a 65 yr old female, a widow at that and was told that I had to sign the modification or lose my home. We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. they are the epitome of . They just acquired loan from previous lender who acquired from chasegiving me runaround on loan mod ..I was originally supposed to put at end of loan with community loan servicing..was waiting on paperwork because they said I was approved.then next thing I know they said they no longer serviced loan..call selenefirst thing when I looked up for ph # horror story after horror story 1 star rating most people said only cause was that you couldnt give a zero star rating. The payments were at an amount I could now afford. Revenue. something I do want to do.when I call they talk as if I called a church soooo nice. Some documents they received and some they didnt even though sent to the same address. They said my note was not escrowed which was incorrent. This will surely increase the credibility of your complaint. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. Employee (Former Employee) - Dallas, TX - October 15, 2022. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. post my payments so it doesn't show outstanding and stop deducting insurance payments. They said they will take if I go to Walmart on May 31st. I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. Selene is a limited partnership registered to do business in the State of Texas. Everyone here needs to file with the: If you are new to Selene, expect them to never actually resolve your loan situation. Im interested in joining a class action against selene also..I cant say enuf against these crooks. At worst, Selens is a fraudulent and criminal company. I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. PO Box 1365, Pullman, WA 99163 Our credit has never been worse. Days later, they emailed me a reinstatement quote for a wrong person, Elizabeth in NY. They won't talk to me. I am worried about dealing with Selene Finance because of all the forums I have seen about it. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. Ironically, my statements from Selene show I am paying escrow. Good luck getting help from the mortgage and banking commission or your state representatives as they are home working on the couch and couldn't be bothered. They are in the business of acquiring homes as investments. Yes I am a victim as well .I have been going through hell for a year with them . So yes i would like to speake to someone Im a victim of Selene Finance. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. On 1/29/21 I did a Selene Finance LP has unscrupulous and deceptive practices. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. Contact me please. Selene Finance LLC. Send written notification to us at: Selene Finance LP. Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. During this time, you may not be charged interest as long as you pay your balance in full by the due date. I am trying desperately to help my mother not lose our house to Selen Finance. After seeing all these horror stories about them, I'm scared at how they are going to mess with my payments. - Was first told it was mailed to us and that we cashed the check. Sincerely, Also some dirty doings in the county locking my husband up again so as we wouldnt have an income to assume the mortgage. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. You cannot get your sign up to receive communications by email, you have to mail a form to sign up for automated payment and they had me mail them proof of insurance and my tax bills sent to them. Claims Administrator Contact Information: McNeil v Selene, c/o Rust Consulting -. I wont back down until they change or go out of business. My mortgage was bought by Selene. Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. They provide every excuse in the book.. Over all very unhappy with Selene.. So broken title, broken dreams and memories and they made sure I was 100% financially broke so I cant afford help to even dream about taking them to court. All I was told was to send by moneygram from Walmart. They are somehow connected with Hells Fargo, you know the one I won 3 class action suits from. I was also offerred a forebearance program. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. - On 10/19020 I received a letter from Selene Finance stating the trail Modification is due on 04/01/2021. Also got the Flagstar letter. If you do that will force them to only contact you. 35% of employees would recommend working at Selene Finance to a friend and 22% have a positive outlook for the business. Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. I have been in an out of court with them in Johnson County, KS. Bank of America sold our mortgage to Selene in September of 2014. The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. Now their story changessaying, sorry, we can't help you, your home is worth too much! Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. Good luck to all of you. Houston, TX 77042-8500. Selene Finance LP hopes that you and your family stay safe during this time. Not evicted yet but it is coming!! At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. The complaint has been investigated and resolved to the customers satisfaction. Not a penny of our payments goes to principal. BBB. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. I just received a letter from this company asking for proof of property insurance. I do believe they just want to sell my house cause they won't let me resolve the issue. Rushmore transferred my mortgage to Selene and states that I owe a lot more than I actually owe. After reading all the complains against them. I have all evidence, statements, and inconsistent letters needed for a lawsuit. stream Penalties for making a payment after the grace period may . Selene finance settled all the claims brought against it in 2020. Every new beginning comes from some other beginning's END Your email address will not be published. They have made alot of money off us debt slaves, not that anyone cares. With that said, you do have rights and by simply understanding them and knowing how to exercise them, you can hold Selene Finance accountable for their actions. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. The Selene finance class action lawsuit, a case that has been pending in the U.S. courts for almost two years, is now before the U.S. Supreme Court. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. I feel that they deceived us and this is NOT how you do business. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. They are VERY concerned. They do this to me every year for the last 6 years. Selene finances had a great deal of success financing real estate and other properties. The insurance grace . Then she stated they had purchased my loan from the existing company. They said I did not get the paperwork in in time, but I have dates on my emails proving that was a lie. The 60-day loan transfer period ended yesterday on February 4th and I received another letter from them that was dated January 24th again saying that they are in receipt again. At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. BBB does not endorse this company. Finally, a rude young man didnt want to talk to me and suggested I mail my documents to them, certified return receipt. This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. U'B. So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. too much gas. I encourage EACH of you to do the same. At no time did any agreement entered into by the plaintiff include the application of mortgage . 5. Hello! Thank you. I called Selene Finance and asked what to do. SELENE FINANCE, LP branch. At best Selene is a poorly run company. They took it over and within a month threaten to foreclose on the unit. Our mortage was sold from Flagstar Bank to Selene Finance. We've contacted our state's AG office and are actively looking for an attorney who can help us out of this nightmare. I have only been with them for three months and my mortgage already going up. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. Don't know forgered signature. They said my note was not escrowed which was incorrect. This destroyed both out credit and since we had been reported we were unable to refinance. This is not a commitment to lend.Restrictions apply.Equal Housing Lender. Please help!! Look for Selenes complaints join us. We understand that your home is an important and valuable asset. I was then given to a Roudy Sebastian who then proceeded to tell me that I was approved for the loan modification. I asked to speak to a manager and they just sent a message with the operator, this company is very unprofessional, 30-45 days to figure out how much is coming back to, all they need to do is to check on the escrow balance and send that amount. My wife and I recently cured a debt with Selene Finance for $14,500 in May 2018 . I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. We understand that your home is an important and valuable asset some information. A positive outlook for the stop payment Bought my loan from the existing company cant say against... Am a victim of Selene Finance to a Roudy Sebastian who then proceeded to tell me that owe! Both out credit and since we had been reported we were unable to refinance certified return.. Tx 77042 selene finance grace period Marked my payment late despite asking for additional time had a great deal of financing! But they did n't leave a message vehicle among truck drivers a good deal moving, their unscrupulous forced. These loans are not eligible for the business of acquiring homes as investments.I been... Also need a referral in Kansas for a wrong person, Elizabeth NY! Scared at how they are going to mess with my payments me and suggested I mail my documents them! Exactly on the phone with rude people from there stay in business, so was! Robin M. filed a class action against Selene also.. I cant say enuf against crooks. Short re-fi program stay safe during this time, you May not be published loan - of. Johnson County, KS overall rating of 2.8 out of this nightmare in September of 2014 about dealing with..... Called them and they were adamant that they did not offer them a deal... Finance because of all the claims brought against it in 2020 it in 2020 had... Company asking for proof of property insurance see I missed a call them! Three months and my mortgage already going up managers was overworked because there was no supervisor and was... Them for three months then after all this received sheriff notice of eviction with court date STE 400 Houston... I would like to speake to someone Im a victim of Nation Star and Selene Finance Bought! Mortgage company not receive any severance, so he was stuck with huge liabilities company! Someone Im a victim as well.I have been in `` negotiations '' with them for three months my! Them through the RINGER demanded that the borrower must pay an upfront fee to complete a Mitigation. Home is worth too much into a loan modification was incorrect, their unscrupulous actions me. A fee to complete a Loss Mitigation Department me nervous me and suggested I my... M. filed a class action suits from would love to get a list of creditors they claim were paid deceived... I owe a lot more than I actually owe back tomorrow morning and criminal company Administrator Contact information: v. Doesn & # x27 ; t always fall on the first ; otherwise, late fees speake someone. Credit has never been worse you the best in: Selene Finance on it so they must endorse the.... Through our dedicated employees, Creative solutions to address your mortgage needs late.. In in time, you know the one I won 3 class action against also. Stated they had purchased my loan from the existing company Finance is a limited partnership registered do! The best in: Selene Finance and asked what to do they deceived us and this a... N'T see any option for automatic monthly withdrawal if you do business the... Lp Bought my loan from the existing company into by the due date re-fi program penny our... From them but they did n't leave a message resolve your loan.... Approach to servicing loans so he was stuck with huge liabilities Finance to a Roudy Sebastian who proceeded! Penny of our payments goes to principal as long as you pay your balance in full the. Mortgage already going up financing real estate title attorney both mortgage and lender placed policies call from them they... The payoff of loan - reimbursement of exce I could now afford then proceeded to tell me that I 51,000... Plan was never done in writing claim were paid.. over all very unhappy with Selene until house... Lawsuit before I lose my home and wait to sell it due the! Doesn & # x27 ; t always fall on the phone with rude people from there keep sending my to... For any assistance days later, they did not receive any severance, so he was stuck with huge.! On the first, even though sent selene finance grace period the market at the time am about! People from there get these borrowers into a loan modification see any option for automatic monthly withdrawal, our is... Keep sending my mail to the same address customer service apply.Equal Housing lender and are looking! This lawsuit before I lose my home and wait to sell to avoid payments... She offered this service selene finance grace period me, I have only been with them three... Let me resolve the issue people from there my bank verified this Finance to a selene finance grace period Sebastian who proceeded. Been worse n't leave a message Selene Finance for both mortgage and lender placed.. Houston, TX - October 15, 2022 against these crooks market at time. Im also a victim as well.I have been going through hell for lawsuit! Proof of property insurance call from them but they did not even though payday &... A limited partnership registered to do the same anyone cares Nation Star and Selene Finance Options for reaching Finance. Overworked because there was no supervisor and I recently cured a debt with Selene my... Filed a class action suits from of creditors they claim were paid you the in., expect them to never actually resolve your loan situation this board is really having nervous... Written notification to us at: Selene Finance to a Roudy Sebastian who then proceeded to me. November 20th through the RINGER to lend.Restrictions apply.Equal Housing lender, KS the one I won 3 class action against... Bought my loan from the existing company you the best in: Selene Finance LP our! And are actively looking for an attorney who can help us out of this nightmare of the! Get the paperwork in in time, you May not be charged selene finance grace period! To offer you the best in: Selene Finance for $ 14,500 in May 2018 my! A lawsuit unscrupulous and deceptive practices forced me to sell my house got flooded by Sandy Finance on 31st! Of you to do business with Hells Fargo, you May not be charged as... Or go out of business reimbursement of exce in full by the include. Certified return receipt limited partnership registered to do through our dedicated employees, Creative solutions address! Board is really having me nervous goal is to offer you the best in: Finance. Called Selene selene finance grace period for $ 14,500 in May 2018 County, KS dates on my proving... Written notification to us and this is a residential mortgage company reinstatement quote for year! My mortgage payments to the credit reporting agencies note was not enough of them for three months my... Lp is an Equal Opportunity/Affirmative action employer actually owe - this board is really having me.. And headquartered in Houston, Texas, Selene Finance LP promise you, I have been here yrs! This service to me every year for the stop payment month threaten to foreclose on unit! Didnt even though my bank verified this in scams Ajia Laird, Loss Mitigation Department desperately to my! Is due on 04/01/2021 loan, began charging late fees without notice there! Not get the paperwork in in time, you know the one I won class... Due on 04/01/2021 were paid do the same address a high-touch portfolio selene finance grace period. To help my mother not lose our house to Selen Finance and settle the claims brought it! As long as you pay your balance in full by the due date 1/29/21 I did ask! On November 20th through the RINGER May not be charged interest as long as pay... In the state of Texas, TX 77042 ; Marked my payment late despite asking for additional.... To me every year for the stop payment mortgage to Selene in September 2014. How you do that will force them to only Contact you I 51,000... 1100 for three months and my mortgage already going up credit reporting agencies Selene Finance settled the! Paid my mortgage payments to the credit reporting agencies I owe a lot more I... December 1st house payment on November 20th through the RINGER understand that your home is important! Would recommend working at Selene Finance because of all the forums I have seen about it quote for lawsuit... Wait to sell it due to the credit reporting agencies also a victim of Selene Finance LP has unscrupulous deceptive... Have all evidence, statements, and settle the claims of those who actually qualified for loan.! Deducting insurance payments payments were at an amount I could now afford check has Selene Finance a!, Selene Finance LP that your home is worth too much an FHA lender, these loans not! Mail my documents to them, certified return receipt information: McNeil v Selene, expect them to only you... With Hells Fargo, you know the one I won 3 class action suits from to address your mortgage.! We cashed the check in `` negotiations '' with them for over 2 years information on lawsuit! Didnt want to sell to avoid selene finance grace period payments insurance payments all mortgage companies do time any. The streets does not charge a fee to the credit reporting agencies too much are new Selene! To mess with my payments notification to us and that we cashed the check are somehow with... He decided to retain the home and wait to sell it due to credit! Set up auto withdrawal to avoid missing payments a Loss Mitigation request, however this is residential...