I'm surprised with all the negative feedback. How long does it take to process my return? Still need our help? A Canada label can be found here. Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. For all international customers, please return unsuitable items within 28 days of receiving your parcels. Collections between 8am - 8pm. Pretty Little Thing does offer international delivery which takes up to 12 working days and costs 7.99. I've had a couple of minor issues with lost order numbers etc, and have had quick responses and straight forward help throughout every interaction. Youll need a packing slip, the shipping label, and the items within a waterproof and sealed parcel. Please . Click here to start. !Socials Instagram: @mikaelaaluv https://www. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. A privacy reminder from PrettyLittleThing, within 3-5 working days of you dropping your parcel off at your local post office / collection point, https://usprettylittlething.intelligentreturns.net/main/landing, California Transparency in Supply Chains Act. No worries, we offer free returns. case 'new zealand': jQuery('.s-nz').show(); break; USA label can be found here Please note, PLT does not cover the cost of returns from US/Canada. Pretty Little Thing Womens Mini Dress 8 Black Blend - Polyester, Other. Still need our help? The errands are never ending and I'm pretty sure my credit card is just taking advantage at this point because they know I'll never call and ask what a 3 . The eParcel Return service costs $6.95. //initially hide all JavaScript seems to be disabled in your browser. PrettyLittleThing *Unlimited Next Pretty Little Thing has a consumer rating of 1.76 stars from 571 reviews indicating that most customers are generally dissatisfied with their purchases. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. Your dispatch email, if your order is going to be sent in multiple parts then your dispatch email will only include some of the items you ordered, you will then get another dispatch email. continuing. There are a couple of other ways to cancel your contract with us. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. All returned items are subject to quality control checks, and if these are not met, you may be . Boxes. 50% Off. Will PrettyLittleThing refund return shipping? California Transparency in Supply Chains Act, The item has either been shipped as addressed or, to a neighbour. You can return your item to us and place a new order to receive the item of your choice. Shipping. Unfortunately we do not refund postage/shipping charges on US orders. You can then choose to wait for the refund and then place an order, or just go ahead and place a new order. Click here to find your nearest Hermes Parcel Shop location. We've been unable to ship the item and there's no return address so we've sent it to our National Return Centre. This means you can drop off your parcel at your local convenience store - and there are over 5,000 participating stores! Does Pretty Little Thing pay return shipping? In addition to PLT, we also cover many other well-known brands on our website. If you have any problems or forget any information, please contact your bank. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; Don't worry if you've forgotten your password! Too well dressed to stress? link next to the login button and follow the instructions. Unlimited Next Day Delivery does not apply to Nominated Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. ACCESS RETURNS PORTAL. You can return your PrettyLittleThing order FREE via the Hermes courier collection service. Track a parcel Return a parcel. We are unable to deliver to APO/FPO addresses, Canada, International countries, as well as P.O. 3. case 'afghanistan':case 'algeria': case 'angola': case 'anguilla': case 'antigua and barbuda': case 'argentina': case 'aruba': case 'bahamas': case 'bahrain': case 'bangladesh': case 'barbados': case 'belarus': case 'benin': case 'bermuda': case 'bhutan': case 'bolivia': case 'bonaire': case 'botswana': case 'bouvet island': case 'brazil': case 'brunei': case 'cambodia': case 'cape verde': case 'cayman islands': case 'central african republic': case 'chile': case 'china': case 'christmas island': case 'cocos (keeling) islands': case 'colombia': case 'congo': case 'cook islands': case 'cuba': case 'curacao': case 'dominica': case 'dominican republic': case 'ecuador': case 'egypt': case 'eritrea': case 'ethiopia': case 'falkland islands': case 'fiji': case 'gambia': case 'ghana': case 'grenada': case 'guam (usa)': case 'guinea bissau': case 'guyana': case 'hong kong': case 'india': case 'indonesia': case 'iran': case 'iraq': case 'israel': jQuery('.s-na').show(); break; WHAT IF I HAVE NOT RECEIVED PART OF MY ORDER? Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label for US here or Canada label here. You must have JavaScript enabled in your browser to utilize the functionality of this website. We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated shipping costs. Please use the contact form below to let us help with your query. any significant changes to these terms and conditions. When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; 2 - 3 Working Days (If ordered before 9pm) 3.99. EXPLORE OUR RETAILERS . Quick and easy returns through our Returns Portal! New In This Week, Beauty and Sale. Drop the package off at your local post office. There's a million things you have to download and tape on the package and you have to pay for the return! Items must be returned within 28 days of receiving your order. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. The express shipping services for USA cannot make shippings to PO Box addresses. // ]]>. Check out our size guide, A privacy reminder from PrettyLittleThing. Postcode restrictions apply, see below. Think pantry labels that are high-quality, easy to apply and available in a vast range of fonts. Beauty products and accessories cannot be returned for hygiene reasons. For hygiene reasons, pierced jewellery is non-refundable. Please allow 48 hours for the parcel to reach your local courier. Beauty products and accessories cannot be returned. Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. Too well dressed to stress? 5. All about that new? Your collection address must be accessible to the courier and there'll need to be someone there to hand over the parcel. Sales and deals . PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. Need to return? Date of experience: 15 January 2023 For UK & ROI customers, you are able to return unsuitable items within 14 days of the date shown on the dispatch note. Bona Fide Masks. Youll get a tracking receipt and you can check the progress of your return at www.doddle.com, Want to know more? Why am I experiencing problems when entering my payment details? We understand that within this limited time frame finding affordable delivery can be difficult. else{ Unlimited Next Day Delivery does not apply to Nominated Day Service. If you or a neighbour is home to accept the order, then a signature will be required. You will be informed of any significant changes to these terms and conditions. If you are returning an item to your local . Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. finds life, prosperity and . We're sorry but we are unable to offer a free returns service. **Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped. If this is the case, it is important to be aware of the Pretty Littlething Return Policy. Order Number/ID*. In the interest of hygiene, please do not remove the seal. Length approx 68.5cm/27" (Based on a sample size S) Model wears size S For UK & ROI customers, you are able to return unsuitable items within 28 days of receipt. Returning from Canada A Canada label can be found here. For our Canadian friends, please return unsuitable items within 28 days of receiving your order. Please note that our 12 month Unlimited UK Next Day Delivery service excludes UK Next Day Evening Delivery. Re-pack the items in the original packaging or any secure, waterproof package. case 'afghanistan':case 'algeria': case 'angola': case 'anguilla': case 'antigua and barbuda': case 'argentina': case 'aruba': case 'bahamas': case 'bahrain': case 'bangladesh': case 'barbados': case 'benin': case 'bermuda': case 'bhutan': case 'bolivia': case 'bonaire': case 'botswana': case 'bouvet island': case 'brazil': case 'brunei': case 'cambodia': case 'cape verde': case 'cayman islands': case 'central african republic': case 'chile': case 'china': case 'christmas island': case 'cocos (keeling) islands': case 'colombia': case 'congo': case 'cook islands': case 'cuba': case 'curacao': case 'dominica': case 'dominican republic': case 'ecuador': case 'egypt': case 'eritrea': case 'ethiopia': case 'falkland islands': case 'fiji': case 'gambia': case 'ghana': case 'grenada': case 'guam (usa)': case 'guinea bissau': case 'guyana': case 'hong kong': case 'india': case 'indonesia': case 'iran': case 'iraq': case 'israel': case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; Head to your local Collect+ store with your parcel. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Like I could literally spend 9 hours a day on hold with the cell phone company while I pay bills online and print off return labels that I'll never have time to bring to the post office. Returning with Doddle is FREE and convenient. Note it can take 3-5 working days for the refund and then an. Any information, please contact your bank guide, a privacy reminder from PrettyLittleThing store - there... Returning from Canada a Canada label can be found here 3-5 working days for the payment to show in browser... Brands on our website Gift Cards Plus Complimentary shipping on any Purchase button and follow the instructions as. Receive multiple dispatch emails if your order so we 've sent it to National... How long does it take to process my return package off at your local sent to... 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